Position: Communications Advisor

Councillor Shelley Carroll is seeking a creative, organized and digitally savvy Communications Advisor to lead social media, digital communications, graphic design and content production for her office.

Representing one of Toronto’s most diverse and dynamic communities, our office works on a wide range of local and city-wide issues, from neighbourhood improvements and constituent services to major policy initiatives affecting Toronto’s future.
The successful candidate will be a talented storyteller, a strong writer and a skilled content creator who can turn complex issues into clear, engaging and accessible communications.

This is a fast-paced, hands-on role that combines strategic thinking with day-to-day execution. We’re looking for someone who can develop creative ideas, produce high-quality content and manage communications projects from concept through to publication.

Job Description:

• Social Media and Digital Communications: Manage the Councillor’s social media accounts and digital platforms, including content planning, writing, scheduling, publishing, community engagement and performance monitoring.

• Graphic Design and Visual Identity: Design engaging, professional graphics and visual materials for social media, digital platforms, presentations, community events and print publications, maintaining a consistent visual identity across all channels.

• Photography and Video Production: Capture photos and videos at community events, meetings and other activities. Plan, film, edit and produce short-form video content, including reels and other social media features.

• Print and Digital Publications: Lead the design, production and distribution of newsletters, community updates, flyers, brochures, invitations, posters and other printed and digital materials, including coordinating with external printers and suppliers.

• Writing and Content Development: Draft speeches, remarks, statements, newsletters, website content, social media posts and other public-facing materials in the Councillor’s voice.

• Multilingual Outreach: Work with team members who speak Mandarin, Cantonese and Farsi to adapt and distribute communications across appropriate language-specific platforms and community channels, ensuring important information reaches residents in the languages they use.

• Website and Digital Platforms: Maintain and update the Councillor’s website and other digital platforms, ensuring content is accurate, accessible, current and engaging.

• Communications Planning: Develop and maintain communications plans and editorial calendars, working with senior staff to align content with the Councillor’s priorities and community initiatives.

• Community Engagement and Events: Attend community events, public meetings and other activities to document the Councillor’s work, identify content opportunities and support communications needs.

• Project Management: Manage multiple communications projects, coordinate production timelines and ensure materials are completed accurately and on schedule.

Qualifications include:

• Excellent writing, editing and proofreading skills, with the ability to communicate complex issues clearly and adapt messaging for different audiences and platforms.

• Demonstrated experience managing social media accounts and developing engaging digital content.

• Strong graphic design skills and proficiency with tools such as Adobe Creative Suite, Canva or equivalent design software.

• Experience with photography, videography and video editing, particularly short-form content for social media.

• Experience designing and producing print publications, including preparing materials for professional printing.

• Strong understanding of social media trends, platform best practices and digital engagement strategies.

• Excellent organizational and project management skills, with the ability to manage competing deadlines and deliver high-quality work under pressure.

• Strong creative judgment, attention to detail and the ability to maintain a consistent visual identity and tone across communications channels.

• Ability to work independently, take initiative and manage projects from concept to completion.

• Strong interpersonal and collaborative skills, including the ability to coordinate with colleagues on multilingual communications and community outreach.

• Sound judgment, discretion and professionalism when handling sensitive or confidential information.

• Familiarity with website content management systems, email marketing platforms and digital analytics tools.

• Flexibility to attend evening and weekend community meetings and events.

• Experience in communications, digital media, public affairs, government or a political office is a strong asset.

• Familiarity with municipal government, Toronto politics and issues affecting local communities is a strong asset.

• Experience coordinating multilingual communications or reaching diverse audiences through community-specific media and digital platforms is a strong asset.

• Familiarity with Don Valley North and its neighbourhoods is a strong asset.

• Experience working with external designers, printers, photographers or other creative suppliers is a strong asset.

The position is full-time, starting in the near future. It is primarily based out of Toronto City Hall, with regular work at North York Civic Centre and throughout Don Valley North. The position is subject to a six-month probationary period.

Salary: $75,000 annually with benefits

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How to Apply:​

Interested candidates are invited to submit a resume, brief cover letter and portfolio or examples of previous work, including graphic design, social media content, writing and video production.
 

Applications should be sent to: councillor_carroll@toronto.ca

Application Deadline: Monday, November 16, 2026, or until the position is filled.

Please include “Communications Advisor – Office of Councillor Shelley Carroll” in the subject line.

We thank all applicants for their interest. Only those selected for an interview will be contacted.