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  • Job Opportunities | Shelley Carroll

    Join the DVN Ward Team! There are two available positions at this time. Position: Constituency Assistant Councillor Shelley Carroll is seeking an energetic, organized and community-minded individual to join her team as a Constituency Assistant. Representing one of Toronto’s most diverse and dynamic communities, our office works every day to help residents navigate City services, resolve local issues and build stronger neighbourhoods. The successful candidate will be an effective problem-solver, a strong communicator and someone who genuinely enjoys working with people. This is a fast-paced, public-facing role that requires initiative, sound judgment, attention to detail and the ability to manage competing priorities. Job Description: Constituent Services and Case Management: Respond to resident inquiries by telephone, email and in person; manage individual casework; investigate concerns; and work with City divisions and agencies to resolve issues. Provide professional and compassionate service, including when dealing with challenging or sensitive situations. Community Outreach: Proactively engage with residents through door-to-door outreach, neighbourhood visits, community events and other engagement activities to hear concerns, identify emerging issues and connect residents with the Councillor’s office. Neighbourhood Leadership: Serve as the office’s primary point of contact for assigned neighbourhoods, building strong relationships with residents, neighbourhood associations, community organizations, businesses and local stakeholders. Stay informed about community priorities and proactively identify issues requiring attention. Community Meetings and Events: Represent the Councillor at community meetings and events, support neighbourhood initiatives and assist with organizing public consultations and community activities. Research and Issue Management: Research municipal issues, prepare briefing materials and support the Councillor’s work on local priorities. Office Operations: Maintain accurate case files and constituent records, track outstanding requests and ensure residents receive timely, professional follow-up. Qualifications include: Excellent written and verbal communication skills, with a strong commitment to constituent service. Confidence and professionalism when speaking with residents by telephone, at their doors or in community settings, including the ability to listen actively and manage difficult conversations. Strong organizational skills and the ability to manage multiple files, deadlines and priorities simultaneously. Demonstrated ability to take ownership of problems, pursue solutions and follow through on commitments. A proactive, outgoing approach to community engagement and a willingness to regularly work outside the office. Strong interpersonal skills and the ability to build positive relationships with people from diverse backgrounds. Sound judgment, discretion and professionalism when handling sensitive or confidential matters. Experience in community engagement, stakeholder relations, customer service, government or a related field. An understanding of municipal government and local issues affecting Toronto neighbourhoods. Proficiency with Microsoft Office and comfort learning new digital tools and case-management systems. Flexibility to attend evening and weekend community meetings and events. Proficiency in Mandarin and/or Cantonese is a strong asset, particularly the ability to communicate directly with residents and community organizations. Experience working with Toronto’s diverse cultural communities is a strong asset. Familiarity with Don Valley North and its neighbourhoods is a strong asset. Previous experience in a municipal councillor’s office, elected representative’s office or other public-facing government role is a strong asset. The position is full-time, starting in the near future. It is primarily based out of Toronto City Hall, with regular work at North York Civic Centre and throughout Don Valley North. The position is subject to a six-month probationary period. Salary: $65,000 annually with benefits How to Apply: Interested candidates are invited to submit a resume and brief cover letter outlining their relevant experience and interest in the position. Applications should be sent to: councillor_carroll@toronto.ca Application Deadline: Monday, November 16, 2026, or until the position is filled. Please include “Constituency Assistant – Office of Councillor Shelley Carroll” in the subject line. We thank all applicants for their interest. Only those selected for an interview will be contacted. Position: Communications Advisor Councillor Shelley Carroll is seeking a creative, organized and digitally savvy Communications Advisor to lead social media, digital communications, graphic design and content production for her office. Representing one of Toronto’s most diverse and dynamic communities, our office works on a wide range of local and city-wide issues, from neighbourhood improvements and constituent services to major policy initiatives affecting Toronto’s future. The successful candidate will be a talented storyteller, a strong writer and a skilled content creator who can turn complex issues into clear, engaging and accessible communications. This is a fast-paced, hands-on role that combines strategic thinking with day-to-day execution. We’re looking for someone who can develop creative ideas, produce high-quality content and manage communications projects from concept through to publication. Job Description: Social Media and Digital Communications: Manage the Councillor’s social media accounts and digital platforms, including content planning, writing, scheduling, publishing, community engagement and performance monitoring. Graphic Design and Visual Identity: Design engaging, professional graphics and visual materials for social media, digital platforms, presentations, community events and print publications, maintaining a consistent visual identity across all channels. Photography and Video Production: Capture photos and videos at community events, meetings and other activities. Plan, film, edit and produce short-form video content, including reels and other social media features. Print and Digital Publications: Lead the design, production and distribution of newsletters, community updates, flyers, brochures, invitations, posters and other printed and digital materials, including coordinating with external printers and suppliers. Writing and Content Development: Draft speeches, remarks, statements, newsletters, website content, social media posts and other public-facing materials in the Councillor’s voice. Multilingual Outreach: Work with team members who speak Mandarin, Cantonese and Farsi to adapt and distribute communications across appropriate language-specific platforms and community channels, ensuring important information reaches residents in the languages they use. Website and Digital Platforms: Maintain and update the Councillor’s website and other digital platforms, ensuring content is accurate, accessible, current and engaging. Communications Planning: Develop and maintain communications plans and editorial calendars, working with senior staff to align content with the Councillor’s priorities and community initiatives. Community Engagement and Events: Attend community events, public meetings and other activities to document the Councillor’s work, identify content opportunities and support communications needs. Project Management: Manage multiple communications projects, coordinate production timelines and ensure materials are completed accurately and on schedule. Qualifications include: Excellent writing, editing and proofreading skills, with the ability to communicate complex issues clearly and adapt messaging for different audiences and platforms. Demonstrated experience managing social media accounts and developing engaging digital content. Strong graphic design skills and proficiency with tools such as Adobe Creative Suite, Canva or equivalent design software. Experience with photography, videography and video editing, particularly short-form content for social media. Experience designing and producing print publications, including preparing materials for professional printing. Strong understanding of social media trends, platform best practices and digital engagement strategies. Excellent organizational and project management skills, with the ability to manage competing deadlines and deliver high-quality work under pressure. Strong creative judgment, attention to detail and the ability to maintain a consistent visual identity and tone across communications channels. Ability to work independently, take initiative and manage projects from concept to completion. Strong interpersonal and collaborative skills, including the ability to coordinate with colleagues on multilingual communications and community outreach. Sound judgment, discretion and professionalism when handling sensitive or confidential information. Familiarity with website content management systems, email marketing platforms and digital analytics tools. Flexibility to attend evening and weekend community meetings and events. Experience in communications, digital media, public affairs, government or a political office is a strong asset. Familiarity with municipal government, Toronto politics and issues affecting local communities is a strong asset. Experience coordinating multilingual communications or reaching diverse audiences through community-specific media and digital platforms is a strong asset. Familiarity with Don Valley North and its neighbourhoods is a strong asset. Experience working with external designers, printers, photographers or other creative suppliers is a strong asset. The position is full-time, starting in the near future. It is primarily based out of Toronto City Hall, with regular work at North York Civic Centre and throughout Don Valley North. The position is subject to a six-month probationary period. Salary: $75,000 annually with benefits How to Apply: Interested candidates are invited to submit a resume, brief cover letter and portfolio or examples of previous work, including graphic design, social media content, writing and video production. Applications should be sent to: councillor_carroll@toronto.ca Application Deadline: Monday, November 16, 2026, or until the position is filled. Please include “Communications Advisor – Office of Councillor Shelley Carroll” in the subject line. We thank all applicants for their interest. Only those selected for an interview will be contacted.

  • Home | Shelley Carroll

    Official website of City Councillor Shelley Carroll, Ward 17 - Don Valley North. Our Ward Meet Shelley News & E-Blast Updates & E-Blasts The Last E-Blast: Blackout Period, Council Highlights and Community Updates With the municipal election period beginning on August 1, this will be my last weekly E-Blast you'll receive until after Election Day. During the election blackout period, Members of Council are prohibited from distributing community newsletters, E-Blasts, flyers (except in emergencies), or organizing and hosting community events such as community meetings, Environment Days, or movie nights from our City Councillor offices. While our outreach activities are paused, my con E-Blast Jul 30 15 min read Looking Back on Four Years of Progress Next week marks the final Council meeting of this term, and I’ll be sending one last E-Blast to update you on the important decisions we make before Council rises for the municipal election period. Before we get there, I wanted to continue a tradition I’ve always enjoyed at the end of each Council term: taking a moment to reflect on what we’ve accomplished together here in Don Valley North. Four years ago, Toronto was emerging from one of the most challenging periods in its E-Blast Jul 23 7 min read Getting Control of Moribund Development Sites Last Sunday, I was having a rant at dinner to my husband that if I couldn’t clean up certain development sites in my ward of Don Valley North, my intersections would soon look like The Bronx in the eighties. My grandson looked up and said, “What does that mean, The Bronx in the eighties?” I had to explain that while I was exaggerating for effect, I was describing a time in history when a collapse in the economy, both locally and nationally, brought the Bronx Borough of New E-Blast Jul 16 6 min read Read more Read More Upcoming Events No events at the moment How to Pronounce: Ethennonnhawahstihnen’ [et-ta-no-na-wah-STEE-na] “Where they had good, beautiful lives.” - The Wendat Nation Learn more Follow Shelley on Instagram @shelleycarrollto Load More

  • Thank you For Subscribing | Shelley Carroll

    Thank You For Subscribing The Last E-Blast: Blackout Period, Council Highlights and Community Updates With the municipal election period beginning on August 1, this will be my last weekly E-Blast you'll receive until after Election Day. During the election blackout period, Members of Council are prohibited from distributing community newsletters, E-Blasts, flyers (except in emergencies), or organizing and hosting community events such as community meetings, Environment Days, or movie nights from our City Councillor offices. While our outreach activities are paused, my con Looking Back on Four Years of Progress Next week marks the final Council meeting of this term, and I’ll be sending one last E-Blast to update you on the important decisions we make before Council rises for the municipal election period. Before we get there, I wanted to continue a tradition I’ve always enjoyed at the end of each Council term: taking a moment to reflect on what we’ve accomplished together here in Don Valley North. Four years ago, Toronto was emerging from one of the most challenging periods in its Getting Control of Moribund Development Sites Last Sunday, I was having a rant at dinner to my husband that if I couldn’t clean up certain development sites in my ward of Don Valley North, my intersections would soon look like The Bronx in the eighties. My grandson looked up and said, “What does that mean, The Bronx in the eighties?” I had to explain that while I was exaggerating for effect, I was describing a time in history when a collapse in the economy, both locally and nationally, brought the Bronx Borough of New Upcoming Events No events at the moment

  • Marowyne-Glentworth Traffic Safety | Shelley Carroll

    Marowyne-Glentworth Traffic Safety Improvements Last year, Interim Geometric Safety Improvements (IGSI) were installed at the intersection of Marowyne Dr & Glentworth Rd. These changes are intended to reduce the speed at which cars make turns at this intersection and put an end to rolling stops, making it safer for all road users. This location was selected after several local residents expressed concern with the speed at which cars were travelling around this bend. These are "interim" changes that are intended to stay in place until construction can take place to make permanent changes to the intersection. As these are interim changes , City staff will continue to observe and evaluate the effectiveness of these measures. Please feel free to share any feedback on these changes with the Vision Zero team at VisionZeroTO@toronto.ca to help inform the permanent changes that will eventually be made here. HISTORY Previous to the IG SI installation, the intersection looked like this: As shown above, the southwest corner of the intersection has a very large curve. This curve encouraged drivers to take turns at high speeds, which made the intersection less safe for pedestrians, cyclists, and motorists. Quick-Build Safety Improvements The following Quick-Build Safety Improvements (QBSI) were implemented at Glentworth & Marowyne to address the above issues: Curb radii reductions / curb extensions to encourage drivers to turn at a slower speed. Normalizing the approach of Glentworth Road to Marowyne Drive to as close to 90 degrees as possible, allowing drivers better sightlines and reducing blind spots. Removing excess pavement area to reduce the crossing distance and exposure to traffic, for both pedestrians and cyclists. More details are shown in the presentation below: Frequently Asked Questions How are these designed, and how does the City ensure the road is still safe for cars? Why are temporary materials used? Are these changes permanent? Will this make traffic worse? Designs are completed per the City's Engineering Guidelines, and aim to improve safety for all road users. Changes to intersection geometrics are tested using computer-aided drafting tools in order to ensure that all vehicles can be safely accommodated. The safety improvements are delivered using quick-build materials like paint, signs, and plastic bollards in order to achieve safety improvements more rapidly in areas where larger capital works are not currently planned. City staff understand that residents might not enjoy the aesthetics of the chosen materials. However, the use of quick-build materials allows staff to implement the safety improvements quickly and make sure it works for the neighbourhood before making the changes permament. These changes are considered "interim". They are intended to remain in place until construction can be scheduled to make permanent improvements to the intersection. Typically, permanent measures are installed in conjunction with road resurfacing. Generally, with projects like this, drivers become familiar with the new roadway after a short adjustment period and are able to navigate the intersection safely and at appropriate speeds.

  • Events | Shelley Carroll

    Events November 2026 Today Mon Tue Wed Thu Fri Sat Sun 26 27 28 29 30 31 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6

  • Ethennonnhawahstihnen' | Shelley Carroll

    Ethennonnhawahstihnen’ Park, Community Centre & Library “'Ethennonnhawahstihnen’ – where they had a good, beautiful life.” – The Wendat Nation Community Centre & Library Grand Opening! Mark your calendars! The Grand Opening of the Ethennonnhawahstihnen' Community Centre & Library is coming up on March 23rd at 10:00 AM. We are honoured to have representatives from the Huron-Wendat Nation, Mississaugas of the Credit First Nation, and Six Nations of the Grand River in attendance. There will be cultural performances and free activities for the whole family to enjoy, including swimming, face painting, fitness classes, and more! For those of you who haven't been, the community centre is located at 100 Ethennonnhawahstihnen' Lane, behind Bessarion TTC Station. On October 10, 2019, North York Community Council voted unanimously in support of re-naming Woodsy Park to Ethennonnhawahstihnen’ Park. [Pronunciation: et-hen-nonn-ha-wah-stih-nen’] On July 4, 2023, Ethennonnhawahstihnen' Community Recreation Centre & Library opened to the public. These actions are a step towards fulfilling the City of Toronto’s commitment to truth and reconciliation with the Indigenous people. This name was suggested by the Wendat community, and honours the Wendat Nation who first inhabited the area. History Wendat place names typically reflect the geological features of the landscape or document events that occu rred there. A significant Wendat archaeological site, the Moatfield Ossuary , is only 500-800 metres from this park and adjacent street. One of the striking things about this area was the presence of many people who lived over the age of 50, which was not common at the time. The inhabitants enjoyed good health and lived in peace, experiencing much less violence and warfare compared to other sites.

  • Blue Ridge Road Safety Improvements | Shelley Carroll

    Improving Safety at Blue Ridge Road Shelley has taken action to permanently address ongoing community safety concerns at the north end of Blue Ridge Road caused by obstructed sight lines. After consulting with local residents and Transportation Services staff, Shelley moved a motion at the February meeting of North York Community Council to permanently close the Blue Ridge Road cul-de-sac to vehicular traffic. In addition to the safety concerns reported by our community, staff agreed that vehicular traffic should be prohibited from entering the cul-de-sac to address issues related to erosion and slope stability at the west portion of the cul-de-sac. The northerly portion of Blue Ridge Road is now designated as a pedestrian way, which means that the cul-de-sac will be closed to vehicular traffic with the exception of bicycles and emergency service vehicles. Currently, the Toronto and Region Conservation Authority (TRCA) are undertaking remedial work in the stream valley corridor behind Clarinda Drive . The purpose of this work is to protect private properties and municipal sewer infrastructure from valley slope instability related to erosion hazards within the ravine. TRCA vehicles are using the Blue Ridge Road cul-de-sac as a staging area, which has prevented general vehicles from parking in the area. The TRCA remedial work is tentatively scheduled to be completed by Summer 2024, at which point Transportation Services staff will install physical infrastructure to support and facilitate the closure. If you have any questions, please contact Joshua Bowman, Director, Policy and Stakeholder Relations, at Joshua.Bowman@Toronto.ca .

  • News & E-Blast | Shelley Carroll

    Here you can find Shelley's weekly e-blast with community updates for Don Valley North 1 2 3 4 5 News & E-Blasts

  • Inquiry Services Page | Shelley Carroll

    Explore our services and get in touch Our Services 01. Custom Project This service is tailored to meet your unique needs and objectives. We collaborate closely with you to understand your specific challenges and design a bespoke solution from the ground up. Experience unparalleled flexibility and achieve your vision with a project crafted just for you. Show more 02. Personal Solution Planning Our process begins with an in-depth conversation to understand your personal circumstances and goals. We listen attentively to your needs and aspirations, meticulous planning a personalized strategy that aligns perfectly with your individual requirements. Show more 03. Expert Guidance Package Access our team's extensive knowledge and experience to navigate complex challenges. This package provides you with structured insights and strategic advice to make informed decisions. Empower yourself with proven methodologies and expert perspectives to drive success. Show more

  • Newsletter Archive | Shelley Carroll

    Newsletter Archive Read the latest Don Valley North community update: Bayview Woods-Steeles BWS – DVN Summer 2026 Newsletter_1 Bayview Woods Steeles Summer 2026 Newsletter BWS – DVN Summer 2026 Newsletter_2 Bayview Woods Steeles Summer 2026 Newsletter BWS – DVN Summer 2026 Newsletter_1 Bayview Woods Steeles Summer 2026 Newsletter 1/2 Bayview Village BV – DVN Summer 2026 Newsletter_1 Bayview Village Summer 2026 Newsletter BV – DVN Summer 2026 Newsletter_2 Bayview Village Summer 2026 Newsletter BV – DVN Summer 2026 Newsletter_1 Bayview Village Summer 2026 Newsletter 1/2 Hillcrest Village HV – DVN Summer 2026 Newsletter_1 Hillcrest Village Summer 2026 Newsletter HV – DVN Summer 2026 Newsletter_2 Hillcrest Village Summer 2026 Newsletter HV – DVN Summer 2026 Newsletter_1 Hillcrest Village Summer 2026 Newsletter 1/2 Don Valley Village DVV – DVN Summer 2026 Newsletter_1 Don Valley Village Summer 2026 Newsletter DVV – DVN Summer 2026 Newsletter_2 Don Valley Village Summer 2026 Newsletter DVV – DVN Summer 2026 Newsletter_1 Don Valley Village Summer 2026 Newsletter 1/2 Brian Village, Pleasant View Consumers PV – DVN Summer 2026 Newsletter_1 Brian Village, Pleasant View, Consumers Summer 2026 Newsletter PV – DVN Summer 2026 Newsletter_2 Brian Village, Pleasant View, Consumers Summer 2026 Newsletter PV – DVN Summer 2026 Newsletter_1 Brian Village, Pleasant View, Consumers Summer 2026 Newsletter 1/2 Henry Farm Parkway Forest HF PF – DVN Summer 2026 Newsletter_1 Henry Farm Parkway Forest Summer 2026 Newsletter HF PF – DVN Summer 2026 Newsletter_2 Henry Farm Parkway Forest Summer 2026 Newsletter HF PF – DVN Summer 2026 Newsletter_1 Henry Farm Parkway Forest Summer 2026 Newsletter 1/2 Past Newsletters Spring 2026 Fall 2025 Spring 2025 Fall 2024 Spring 2024 Fall 2023 Spring 2023 Spring 2022 Fall & Winter 2021 Summer 2021 Spring 2021

  • Contact | Shelley Carroll

    Contact Us Contact (416) 338-2650 Councillor_Carroll@toronto.ca It’s my job to be your voice at City Hall. Please stay in touch with to let me know how things are going in your neighbourhood. Use the graphic below as a quick reference to remind you what my team can help you with. Even if you aren't sure if we can help you, contact us anyway – we'll know someone who can. We are here to listen, solve problems, and bring your voice to City Hall. Toronto City Hall 100 Queen St W, Suite A3 Toronto, ON, M5H 2N2 North York Civic Centre 5100 Yonge St Toronto, ON, M2N 5V7 *By appointment only

  • Participatory Budgeting | Shelley Carroll

    Participatory Budgeting PB 2023: Bayview Village A huge thank you to everyone who came out to vote in our Bayview Village Participatory Budgeting process! I am excited to announce the results of our vote day. In total, all of the projects on the ballot received 396 votes! The winning projects are: Improved Pathway in Blue Ridge Park: $90,000 Improved Stairs at Clarinda Park: $100,000 Fitness Equipment at Clarinda Park: $100,000 Bayview Village Street Signs: $70,000 Improved Seating at Rean Park: $15,000 Improved Planters at Bayview Village Entrances: $20,000 Improved Seating at Bayview Village Park: $15,000 Additional Benches at Elkhorn Park: $10,000 Historical Plaque at Thomas Clarke House: $10,000 A special thanks goes out to our project champions who helped spread the word about the PB process and brought so many neighbours out to our vote days. Moving forward, my office and I will be working with City staff to action the winning projects. Any and all updates will be communicated via my weekly E-Blast. If you have any questions about these results, please contact my office at councillor_carroll@toronto.ca . Participatory Budgeting: Frequently Asked Questions Who can vote in PB? How do I vote? What if I'm not able to attend the voting days?? How will you announce the results? Each Participatory Budgeting process has its own geographic boundaries. For example, the most recent PB process was open to a ny residents ages 14 and older living in Bayview Village (south of Finch Avenue, east of Bayview Avenue, west of Leslie Street, North of the 401). For each PB process, we will specify the boundaries in which you are eligible to vote. Voting takes place in-person. Voting only takes place in person. We try to host multiple Vote Days to give community members as much flexibility as possible, and hope that this will ensure community members are able to participate. We announce voting results on social media, in Shelley's weekly E-Blast, and collect emails on vote day to share the result with each voter via e-mail. Past Successful Projects Revitalizing the Clydesdale Park Playground (Complete) Adding Pollinator Gardens in Two Local Parks (Complete) Sheppard Avenue Boulevard Improvements (In Progress) Adding a Cabana and Benches in Muirhead Park (In Progress) 2022

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