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- Volunteer Signup | Shelley Carroll
Volunteer with our Office! Interested in volunteering with our office? Sign up below to stay up-to-date on volunteer opportunities. First name* Last name* Email* Phone Address Submit
- Fairview Mall | Shelley Carroll
Fairview Mall Development (1800 Sheppard Avenue East) Fairview Mall is an economic, transit, and community hub here in Don Valley North. Cadillac Fairview is proposing to redevelop Fairview Mall with a mix of residential housing and new retail space. The mall itself will not be changed, but the applicant has proposed to add a total of 12 new buildings to the surrounding property, with height ranges between 18 and 52 storeys. This would add approximately 4500 residential units to the site. In addition to new housing, the applicant is proposing to add over 7800 square metres of new parkland, a multi-use trail, and a new street network. You can learn more about the application at the link below: Fairview Mall Application Details The applicant has proposed to complete this development in multiple phases. They have currently submitted an application for Phase 1, which would include three towers with proposed heights of 38 storeys, 45 storeys, and 52 storeys. City Planning wants to see the applicant make a number of key improvements to the application, including: Better phasing and coordination so that we can evaluate the first phase of the application within the context of the larger plan for the site A more diverse range and mix of housing options, including affordable housing More parkland and greater provisions to encourage a healthy and active community Stronger policies to make the new development safer for pedestrians, cyclists, transit riders and drivers. Shelley has directed City Planning staff to work with the applicant to resolve issues with the application, including the need for more affordable housing, parkland, and a street network. We will keep this page updated as the application process moves forward. If you have any questions about this application, contact Josh Bowman at joshua.bowman@toronto.ca .
- Resources | Shelley Carroll
Resources General Resources 211 Learn more 211 is a helpline and online database of community, social, government and health related services in the GTA. Call 2-1-1 from anywhere in Ontario 24/7. 311 Learn more 311 provides easy access to non-emergency City services, programs and information 24 hours a day, seven days a week. Toronto Po lice Learn more Emergency: 9-1-1 Non-emergency: 416-808-2222 Non-emergency can also be reported through the website below: Housing & Tenant Resources Housing & Tenant Resources There are many helpful housing resources available below, including information about subsidized housing, affordable housing, housing standards, legal assistance, and more. If you have specific housing concerns, you can contact our office at councillor_carroll@toronto.ca . Please keep in mind that it is not within the power of a City Councillor's office to aid you directly in your housing search or bypass the waitlist for forms of affordable housing. We are happy to share information, connect you with housing resources and community organizations, and liaise with City staff or organizational staff when needed. You can also access Councillor Carroll's Summer & Winter Tenant Guides using the buttons below: Summer Tenant Guide Winter Tenant Guide Learn more Information on the City's Rent-Geared-to-Income housing opportunities. Subsidized Housing RentSafeTO Learn more RentSafeTO is a bylaw enforcement program that ensures apartment building owners and operators comply with building maintenance standards. Shelter Intake Learn more Central Intake is a City-operated, 24/7 telephone service that offers referrals to emergency shelters and other homelessness services. Call 416-338-4766 Learn more Free legal assistance for low-income residents and tenants in our community. Willowdale Legal FMTA Learn more The Federation of Metro Tenants' Associations (FMTA) provides information about tenant rights and responsibilities in 150 languages. CLEO Learn more Community Legal Education Ontario (CLEO) provides clear, accurate, and practical legal information to help people understand and exercise their rights. Learn more Habitat for Humanity Builds affordable homes for lower-income families. Learn more Find out how to be considered for affordable rental units in Toronto. Affordable Housing Lottery COSTI Learn more COSTI provides help for recently arrived and settled immigrants who continue to require social and government services, including housing and employment.
- Meet Shelley | Shelley Carroll
Meet Shelley Shelley got her start in politics as a parent-advocate when she saw the detrimental effects that education cuts were having on her own children. Her tireless defence of public education led her to be elected as a School Board Trustee in 2000 and earned her a Queen’s Golden Jubilee Medal. Shelley was first elected to City Council in 2003. In 2006, Shelley was elected by her peers to serve as Chair of the Budget Committee. She utilized her financial background to deliver four balanced budgets in the thick of the global financial crisis, making Toronto financially sustainable for the first time since amalgamation. As the City’s Budget Chief and Mayor’s Economic Development & Culture Champion, she plays a crucial role in delivering balanced budgets and facilitating a vibrant and inclusive economic and cultural recovery for the city. She currently serves as the Chair of the Toronto Police Service Board, overseeing Canada’s largest municipal police service. She also sits on the boards of Toronto Global and Destination Toronto, with a focus on attracting talent, investment, and visitors to one of North America’s fastest growing and most exciting cities Shelley’s first and foremost duty is to her constituents. She has been a proud champion of increasing opportunities for direct democracy in her ward, including implementing Toronto’s first-ever Participatory Budgeting process. Shelley has secured a number of improvements for her community, including new park amenities, affordable housing units, numerous traffic and pedestrian safety upgrades, and the Ethennonnhawahstihnen’ Community Centre—the first recreation centre and library branch in Toronto to be named in collaboration with the Huron-Wendat Nation. She also negotiated the creation of the Parkway Forest Community Centre and expansions to the Fairview and Pleasant View libraries. Shelley’s focus for this term is to continue working hand-in-hand with the community to build a Don Valley North that is liveable and affordable for generations to come.
- Multi-Tenant (Rooming) Houses | Shelley Carroll
Mutli-Tenant (Rooming) Houses A multi-tenant house, also known as a rooming house, is a building with four or more rooms that may have a common washroom and kitchen. These rooms may also have a private washroom or kitchen, but not both. On December 14, 2022, Toronto City Council adopted a new regulatory framework for multi-tenant houses. The Zoning Bylaw was amended to permit multi-tenant houses across all of Toronto and a new Multi-Tenant Houses Licensing Bylaw was also adopted. This new bylaw will introduce consistent standards, regulatory oversight and effective enforcement to protect the safety of tenants and respond to neighbourhood concerns. Starting March 31, 2024, all operators of multi-tenant (rooming) houses will be required to obtain a licence. The new regulatory framework will help ensure multi-tenant houses in Toronto are safer and permit affordable housing options across the city. It will also help support complete communities with a range of housing opportunities for different incomes and needs. The new framework will: Permit multi-tenant houses across the city and set standards such as maximum number of rooms and parking requirements Introduce enhanced licensing requirements for multi-tenant house operators that promote health and safety Put in place an effective enforcement and compliance program Preserve affordable housing and support tenants Roll out comprehensive communications and engagement strategies To learn more about the new regulatory framework, visit the City's website below: Learn More Shelley's work on the Multi-Tenant Housing Regulatory Framework In summer 2021, Shelley volunteered to sit on the sub-committee to refine the existing proposal to permit multi-tenant houses city-wide. She worked closely with fellow Councillors and City staff to identify changes that would make the proposal stronger and address many of the concerns she had heard from the Don Valley North community, such as: Increasing the budget to include 40 additional staff who will be mobilized for three years to work intensively in the areas that will be introducing multi-tenant housing licenses for the first time (this includes Don Valley North). Additional bylaw officers on the ground will have a ripple effect in tackling other problems in our neighbourhoods. Adjusting the proposal to allow for a maximum of six tenanted rooms per house. Rooms will have to be inspected and brought into full Fire Code compliance as a condition of the license. Parking limits will also be much more specific and be made a condition of the license. Completing a comprehensive review of this program at the end of the three year implementation period. This will include consulting with all stakeholders, including neighbours. The goal of this entire initiative is to eliminate illegal forms of housing throughout the city. If, at the time of the review, the program hasn’t eliminated illegal rooming houses and brought compliance and fire safety to all neighbourhoods, then the City will have to keep up the additional resources being allocating to this proposal. Related E-Blast Columns: November 2020: The City's long-awaited proposal for rooming houses June 2021: Rooming Houses: To Be or Not To Be? September 2021: The Long Rooming House Pilot Project
- Contact | Shelley Carroll
Contact Us Contact (416) 338-2650 Councillor_Carroll@toronto.ca It’s my job to be your voice at City Hall. Please stay in touch with to let me know how things are going in your neighbourhood. Use the graphic below as a quick reference to remind you what my team can help you with. Even if you aren't sure if we can help you, contact us anyway – we'll know someone who can. We are here to listen, solve problems, and bring your voice to City Hall. Toronto City Hall 100 Queen St W, Suite A3 Toronto, ON, M5H 2N2 North York Civic Centre 5100 Yonge St Toronto, ON, M2N 5V7 *By appointment only
- Participatory Budgeting | Shelley Carroll
Participatory Budgeting PB 2023: Bayview Village A huge thank you to everyone who came out to vote in our Bayview Village Participatory Budgeting process! I am excited to announce the results of our vote day. In total, all of the projects on the ballot received 396 votes! The winning projects are: Improved Pathway in Blue Ridge Park: $90,000 Improved Stairs at Clarinda Park: $100,000 Fitness Equipment at Clarinda Park: $100,000 Bayview Village Street Signs: $70,000 Improved Seating at Rean Park: $15,000 Improved Planters at Bayview Village Entrances: $20,000 Improved Seating at Bayview Village Park: $15,000 Additional Benches at Elkhorn Park: $10,000 Historical Plaque at Thomas Clarke House: $10,000 A special thanks goes out to our project champions who helped spread the word about the PB process and brought so many neighbours out to our vote days. Moving forward, my office and I will be working with City staff to action the winning projects. Any and all updates will be communicated via my weekly E-Blast. If you have any questions about these results, please contact my office at councillor_carroll@toronto.ca . Participatory Budgeting: Frequently Asked Questions Who can vote in PB? How do I vote? What if I'm not able to attend the voting days?? How will you announce the results? Each Participatory Budgeting process has its own geographic boundaries. For example, the most recent PB process was open to a ny residents ages 14 and older living in Bayview Village (south of Finch Avenue, east of Bayview Avenue, west of Leslie Street, North of the 401). For each PB process, we will specify the boundaries in which you are eligible to vote. Voting takes place in-person. Voting only takes place in person. We try to host multiple Vote Days to give community members as much flexibility as possible, and hope that this will ensure community members are able to participate. We announce voting results on social media, in Shelley's weekly E-Blast, and collect emails on vote day to share the result with each voter via e-mail. Past Successful Projects Revitalizing the Clydesdale Park Playground (Complete) Adding Pollinator Gardens in Two Local Parks (Complete) Sheppard Avenue Boulevard Improvements (In Progress) Adding a Cabana and Benches in Muirhead Park (In Progress) 2022
- Get Involved - Volunteer | Shelley Carroll
Get Involved Volunteer with Us! Looking to give back, meet new people, and learn more about how your city works? Sign up to be a volunteer! Whether you're completing community service hours or just want to make a difference, there are plenty of ways to get involved, support your neighbourhood, and help shape local initiatives. Join us and be part of the change! First name* Last name* Email* Phone* Prefer to be contacted by* Phone Call Text Email Other Tell us a bit about why you want to volunteer!* Submit
- Ward Map | Shelley Carroll
Don Valley North Map Click the neighbourhoods on the map below to learn which member of the Don Valley North team can best assist you. If you're looking for information on development applications in the ward, please visit the City's Application Information Centre . If you aren't sure which neighbourhood you belong to, please feel free to contact our office at Councillor_Carroll@Toronto.ca or 416-338-2650 and a member of the team will be happy to assist.
- Cummer Avenue Reconstruction | Shelley Carroll
Cummer Avenue Reconstruction The City of Toronto has completed infrastructure improvements on Cummer Avenue in Don Valley North. The infrastructure improvements were completed as part of a scheduled road reconstruction with the goal of improving traffic safety and enhancing the overall experience for people taking all modes of transportation on Cummer Avenue. Cummer Avenue was selected for reconstruction based on a number of factors, including a history of dangerous speeding. On Cummer Avenue between Bayview Avenue and Leslie Street, speed studies showed that people were consistently driving above the posted speed limit. Speeding poses a risk to the safety of all road users. From 2015 to 2019, 231 vehicle collisions occurred on Cummer Avenue. Two of those collisions resulted in serious injury and one resulted in a fatality. The project included: Rehabilitating the north side of the bridge over the Don River, including reconstruction of the concrete deck, sidewalk and parapet walls with railings; replacement of bridge bearings and asphalt surface with bridge waterproofing; and patch repair of piers, abutments and wingwalls. Road reconstruction between Craigmont Drive and Leslie Street, including substandard water service replacements, cycle track construction and intersection safety modifications from Pineway Boulevard. Widening sidewalks, along with the addition of new street trees, grass plantings, and other green infrastructure features. For more information, visit the link below: Learn More
- Sheppard Avenue Road Reconstruction | Shelley Carroll
Sheppard Avenue Road Reconstruction Sheppard Avenue East is in need of road resurfacing and reconstruction due to the poor condition of the road. In Toronto, roads are resurfaced every 25 to 35 years and reconstructed every 50-100 years, presenting a unique once-in-a-generation opportunity for the City to improve the design of the street with consideration to updated policies and design guidelines, as well as future needs of the community. The following changes are planned along Sheppard Avenue East from Bayview Avenue to Leslie Street: Reallocation of some vehicular lanes and narrowed lane widths to improve safety. Intersection improvements, including protected intersection elements at signalized intersections. Widened sidewalks and enhanced crossings to improve the experience of people walking and to ensure compliance with the Accessibility for Ontarians with Disabilities Act (AODA). New transit stop features, including accessible bus stops, new transit shelters and seating areas. Raised uni-directional (one-way) cycle tracks on the north and south side of the road. New plantings and green infrastructure. Thank you to everyone in the community who has taken the time to share their feedback on the proposed plan for the road reconstruction on Sheppard Avenue. Construction is tentatively scheduled to begin this year. We will share more updates on this website as they become available. For more information about the project, visit the City’s website below: Learn more
- Subscribe | Shelley Carroll
Subscribe to Shelley's E-Blast Every Thursday evening, Shelley sends out an E-Blast about the top issues affecting Don Valley North and the City of Toronto. It’s the best way to stay informed on what’s happening in our ward. See for yourself and join thousands of your neighbours in subscribing!

